NAVAIR Secure Electronic NATEC Distribution
The NAVAIR SYSCOM Security Cooperation Office, SSCO, has successfully launched NAVSEND: NAVAIR Secure Electronic NATEC Distribution.
NAVSEND is an enterprise modernization service for automating the electronic distribution of approved NAVAIR technical data directly from Naval Air Technical Data & Engineering Service Center (NATEC), the NAE’s source for authoritative Technical Data, to International Partners for retrieval and download. NAVSEND is approved for Controlled Unclassified Information (CUI). This service is for NAVAIR Cooperative and Foreign Military Sales (FMS) Partners/Customers with a requirement for NAVAIR technical data and will be used to the greatest extent possible as the primary means for delivering NAVAIR Technical Data.
NAVSEND is developed and managed in partnership with the International Sustainment Department (ISD), NATEC, NAVAIR Emerging Technology Department, and the NAVAIR Joint Technical Data Integration (JTDI) team, ensuring an end-to-end solution that is government managed and sustained.
Restricted access - User Account License Required
Access to NAVSEND is granted based on a person's "need-to-know". Users are assigned specific permissions and/or privileges according to their Cooperative/FMS task requirements.
For NAVSEND service access, each user will require a NAVAIR Box license that is procured through the NAVAIR Emerging Technology Department. Box account licenses are subscription-based, valid for one-year, and must be renewed annually. Submit all NAVSEND account requests (for new, change/transfer, cancellation) to the NATEC International Programs team at [email protected] for coordination.
At a minimum, NATEC will require the user’s name, job title, email address, and country/cases required.
Note, NAVSEND Box accounts are restricted to non-internet based email addresses such as official government and company email. Internet based email addresses such as Gmail, Yahoo, AOL, etc., will not be accepted.
Requesting program POCs will coordinate cost and funding procedures with SSCO Technical Data Management/IT System Support Division.
International Program Technical Data LEM: Assigned by Program Office. Contact your Program Office for POC information if unknown.
Contact assigned International Program Technical Data Logistics Element Managers (IP TD LEMs) for:
- Interest in obtaining a NAVSEND Account
- Primary POC for any questions or concerns related to your specific Technical Data deliveries.
- Team CONOPS for utilizing NAVSEND and additional Box Features
NATEC International Programs Team: [email protected]
Contact this email address for:
- All NAVSEND account requests for new accounts, changes to existing accounts, license transfers, or cancellations
- NAVSEND troubleshooting for issues that cannot be resolved at the IP TD LEM level
International Technical Data Management/ IT Sys Support Division (V456): [email protected]
Contact this email address for:
- Any overall NAVSEND concerns, comments or suggestions for improvements
- Any funding related questions
Q: How long is a Box user account license good for?
A: Box account licenses are subscription-based, valid for one-year, and must be renewed annually.
Q: Will users be notified in advance that their license is about to expire? Does the system generate a renewal request or are users simply automatically locked out after a year? Is there a set expiration date when users will be locked out of their accounts?
A: The system will not automatically lock users out on a specified date. License renewals are coordinated by the SSCO Technical Data Division via an annual data call. The Emerging Technology Department renews all Box licenses on contract around the start of each FY (October) so the SSCO team will go out with a data call to the Program Offices a few months prior to have each country program team verify their Box license requirements for that upcoming FY (i.e., if they want current licenses renewed or not, or want to procure any additional licenses for their team). SSCO Technical Data Division will then submit licenses requirements to the Emerging Technology Department and coordinate funding with program office country teams.
If there are ever any issues with nonpayment, users would receive plenty of advanced notice from the SSCO Technical Data Division to take corrective action before turning off any user accounts. All NAVSEND stakeholders understand the importance of keeping accounts active.
Q: I support multiple countries and platforms; do I need multiple licenses?
A: No, Box is user account driven. A user under one license can be mapped to multiple accounts/folders as required.
Q: Are annual licenses transferable to a new POC if the original POC/account holder leaves before the end of that year’s licensing period?
A: Yes, submit license transfer requests to the NATEC International Programs team at [email protected]. At a minimum, NATEC will require the current user’s email address, the new user’s name, job title, and email address.
Q: Are there other options for logging in besides username and password?
A: Currently, Box only offers username and password login as a login option. The NAVAIR Emerging Technology Department is, however, working to develop a CAC-enabled login option and a two-factor authentication option.
Q: Can International Partners establish a user account for a group, e.g., an email for an in-country organization with multiple POCs to access box.com vice one person?
A: No, this is not permitted per the licensing contract with Box. User accounts can only be established with individual email addresses.
Q: Is there a minimum login frequency to keep account active?
A: No, there is no login frequency requirement to keep your account active. User accounts will remain active for as long as the license is funded.
Q: Is Box authorized for DoD Controlled Unclassified Information (CUI)?
A: Yes, NAVSEND (via Box) is approved for CUI.
Q: Will NAVSEND change the way International Partner’s are managing their libraries?
A: No, NAVSEND is a distribution service only and has no impact to in-country library management. Library maintenance is the responsibility of the country.
Q: Will I receive full FDRL packages to include ‘resends’?
A: No, NAVSEND is only programmed to deliver new or updated technical data.
Q: What if the website is blocked on my work network?
A: If the site is blocked, this requires the International Partner to coordinate with their IT and security department channels to process a request to have the site unblocked/approved for access. USG team can assist by providing documentation (NAVIAR Sustainment Group (NSG) NAVSEND letter and additional write-up justifications as needed to stress the need and to assist with alleviating any questions/concerns, however, this is an internal country issue that our International Partners must resolve.
Q: Is this NAVAIR Box solution only used by NAVAIR International Programs?
A: This solution was developed for/by NAVAIR Domestic and currently in use. Everything that exists on the DoN’s network today must have the ATO and the NAVAIR Emerging Technology Department serves as the ATO Functional Manager on behalf of the DoN for the NAVAIR box.com software to run within the NMCI network. As a NAVSEND stakeholder, this department provides the cloud-based content management system (Box) service offering and is responsible for procuring and maintaining Box subscription licenses and managing user account access.
Q: Besides the NAVSEND service feature, what else can I use my Box account for?
A: The Box content management system is a collaboration platform for managing and sharing content and offers a multitude of features; however, the ISD/Technical Data Management/IT System Support Division is currently only providing support for the usage of the NAVSEND service feature. Programs, in conjunction with their International Partners/account users, are encouraged to visit support.box.com to research other capabilities and functionality they may be interested in.
Q: Does this NAVSEND distribution solution change the frequency at which my program will receive FDRL deliveries?
A: Determining delivery frequency is at the discretion of each country team and their desired CONOPs. However, NAVSEND distribution provides the capability to deliver new and updated technical data as soon as the data is processed through the NATEC TMAPS International Module and approved.
Q: Is NAVSEND approved for use by NAVAIR Security?
A: Yes, NAVAIR Security (Foreign Disclosure) conducted reviews to assure system security and separation of country/platform unclassified technical data and provided concurrence for the use of NAVSEND IL4 Box supporting NAVAIR International Programs.
Q: Will NAVSEND automatically delete my technical data package deliveries after a certain amount of time?
A: No, NAVSEND will not automatically delete or override technical data package deliveries. Files remain until/unless they are manually deleted.
Although NAVSEND is not intended to be a repository, determining when packages/folders/files should be deleted is at the discretion of each country team and their desired CONOPs.
Q: How much storage do I have?
A: Box storage is unlimited, however, max individual file size is 150.0 GB.
Q: I already have a Box account through my company, can I use it for NAVSEND services?
A: No, in order to use NAVSEND services, the Box license must be procured through NAVAIR. Additionally, if you already have an established Box account through a license that was not procured by NAVAIR (e.g., personal or company account), be advised that your email address can only be associated with a single Box account license.