Creative Enterprise Solutions, LLC. (d/b/a Beyond20)

- Customer Relationship Management and Content Management Systems (Salesforce, ServiceNow, Cherwell, ComAround)
- COTS application development, implementation, and system integration (ServiceNow, OpsRamp, Remedy, Azure/AWS, Salesforce, Cherwell, ComAround, etc.)
- Knowledge Management and Knowledge Centered Service (KCS) assessments, training, process design, and optimization
- Digital Transformation strategic planning, readiness assessment, and roadmap creation
- DevOps, DevSecOps, and Agile/Scrum framework training, implementation, and professional services
- ITIL and IT Service Management (ITSM) framework training, assessments, and professional services
- IT governance and cyber security training (CISSP, Security+, etc.), assessments, and implementation
- Business analytics and data science training and professional services support
- IT infrastructure, cloud computing, and operations & maintenance professional services
- IT Infrastructure Modernization and Cloud Computing
- Project, Program and Portfolio Management training, assessments, and implementation services
- Service Catalog and Service Portfolio creation, maintenance, and support
- AIOps solutions (e.g. OpsRamp and Resolve) consulting and implementation services