SBG Technology Solutioms

Founded in 2004, SBG Technology Solutions (SBG), is a ISO 9001:2015, CMMI DEV/3 certified Service-Disabled Veteran-Owned Small Business (SDVOSB). Over the past 15 years, SBG has emerged as one of the premier small business government contractors and has received the United States Chamber of Commerce Blue Ribbon Award for excellent and innovative business practices and the Small Business Diversity Award. SBG is headquartered in Alexandria, Virginia with a presence in Washington, D.C.; Arlington, VA; and San Diego, CA.
SBG has executed over 80 contracts across multiple federal government agencies. We are providing services spanning comprehensive Program Management and Acquisition support to Systems and Engineering services for many government Program Management Offices (PMO) including the U.S. Navy, Defense Threat Reduction Agency (DTRA), and Department of Veterans Affairs. Through our past and current performances, SBG has built solid capabilities and services offering while stressing continuous improvement to our management and quality assurance processes and methodologies. We have aggressively focused on strengthening our capabilities through effective partnering strategies with leading businesses and service providers.
SBG’s core competencies include:
• Program Management and Acquisition Program Support
• C4 SME Support
• Complex Systems Engineering
• Development, Delivery, and Sustainment of Information Technology Solutions
• Development and Delivery of Training Solutions
• Cyber Security and Information Assurance (NIST) and DoD Risk Management Frame (8500.01) policies and guidelines)
Our leadership team and many in our workforce possess hands-on highly technical experience coupled with government contract and program management expertise. Our direct labor staff possess active security clearances. SBG’s proactive recruiting programs set the standard for effectiveness among small businesses. Our retention programs add value through low attrition resulting in low program personnel turnover, maintenance of corporate and customer knowledge, and professional development opportunities for our personnel. Our hiring and onboarding processes enable us to quickly meet planned and emergent personnel requirements.
SBG systems and software engineers perform hardware, software, and enterprise architecture reviews and assessments in support of systems development and integration. Our engineers perform critical systems maintenance, testing, evaluation, and Independent Verification and Validation, and gap analysis. Our Cybersecurity Divisionn which includes a state-of-the-art Cyber Range, includes highly qualified computer forensic engineers, network engineers, and information security specialists to provide Information Assurance, Vulnerability and Security Assessments, and Cyber-security solutions critical to a safe, successful, and comprehensive Information Technology program.
Representative of SBG’s superb technical acumen and dedication to supporting the customer’s mission are detailed below:
SBG has provided dedicated, on-site support and maintenance for the client’s network enclave, inclusive of the computer hardware, software, network, ADP capabilities and configurations. Services also included local and worldwide network connectivity, upgrades to various software platforms and products, help-desk support, systems administration for all servers, computer hardware, software, data communications and ADP services, local and worldwide network connectivity, upgrades to the various software platforms and products, help-desk support, systems administration for all servers, hardware purchases and maintenance.
Additionally, systems administration, trouble-shooting support, configuration of firewalls, installations, and configuration where actioned.
Necessary hardware maintenance, diagnosed problems with desktops and laptops (Windows, Mac OSX, and Linux operating systems where accomplished by SBG personnel in addition to various UNIX SMTP and POP/IMAP email systems, calendaring and scheduling systems) within four working hours of the notification of the problem and ensured that the equipment was returned to service or a replacement was available within eight working hours after problem diagnosis.
Procedures to identify and prevent recurrence of defective services where implemented by SBG. Our Information Technology SMEs applied patches and updates, addressed DISA Security Technical Implementation Guides and remediated vulnerabilities.
SBG Implemented SOPs for incident response, configuration management, and disaster recovery. Made web-based system available on a “24/7” basis with-less than 2% downtime for system maintenance or correction of system faults or errors. 95% of system faults/errors were corrected within one business day of reporting.
SBG has upgraded code base from Classic ASP to .NET MVC; redesigned the user interface; encrypted sensitive information; enabled cross-browser capability; reduced dependency on third-party software; and enhanced system reporting and dashboard capabilities.
SBG installed hardware firewalls on both production and staging environments; worked with customer’s Computer Network Defense Service Provider to install monitoring sensors; and installed a DISA Assured Compliance Assessment Solution security center to improve system monitoring and security.
SBG’s infrastructure engineers have implemented continuous security and sensor tools to monitor traffic in and out of the system and monitored the firewall and Intrusion Detection System to check and detect unauthorized intrusions; monitored the network performance of the T3 and T1 lines; and monitored the load balancer to ensure even distribution load across web servers.
SBG personnel have implemented safeguards to control access to the system and data as well as a Configuration Management Plan and Requirements Traceability Matrix to ensure all changes to the system were documented and conducted in accordance with software development life cycle best practices.
SBG implemented Earned Value Management (EVM) reporting to provide credible program cost estimates at completion. SBG controls cost through independent estimates, tracking and reporting changes in scope versus cost, and utilizes dashboards to measure and monitor metric variances. This creates realistic program baselines for managing risk and addresses any limitations of the analysis because of uncertainty, or biases surrounding data or assumptions.
SBG maintained the application and database layers and performed all system enhancements. Managed, maintained, executed and kept current C&A and DOD IT security update requirements activities and tasks. Provided system administration and management for production system and staging and training systems at the remote locations.
SBG provided on-site, dedicated technical support and systems engineering for all information systems located inside the customer network enclave/data center including, but not limited to, servers, personal computers (PCs), laptops, docking stations, printers, routers, switches, firewalls, IA equipment and all other network attached devices including support for virtualized servers running VMware software. SBG managed the network enclave and all infrastructure devices, including routers and switches, to ensure optimal performance, availability, and reliability.
SBG has ensured user data and applications were secure, available, and reliable per DOD 8570 and AR 25-2 and provided system administration support that included installation, backup, recovery, hardening, and maintenance of systems to include virtual and non-virtual operating systems in compliance with AR 25-2, Defense Information Systems Agency (DISA) Operating System Security Technical Implementation Guide (STIG) and DoDD 8570 series.
SBG employees provided systems administration, trouble-shooting support, and configuration of firewalls to include, but not limited to, Cisco Adaptive Security Appliance (ASA) and McAfee Enterprise Firewall; Performed installation, configuration and support for Active Directory, CAC/PKI, Act; and managed accounts, access, and privileges for designated personnel to allow monitoring of all systems for contract and security compliance.
SBG associates performed system administration for the Internet Protocol Router Network (NIPRNet) and SIPRNet to access Information Assurance Vulnerability Alert Assessment (IAVA) details that specifically reside on NIPRnet and SIPRnet IAW DODD 8570.01-M and AR 25-2.
We supported the focus areas of Cyber Security Mission Priorities as Culture of Cybersecurity Awareness and Compliance, Integration of Cybersecurity in their Products, and Certification, Assessment, and Authorization services to ensure improved security policies, strong and effective risk management process, collaboration, and compliance with DHA policies and directives.
SBG created and presented executive-level training to assist management with understanding their roles and responsibilities relative to the RMF implementation. Created and developed role-specific training in the form of instructor-led, virtual offerings, and a train-the-trainer job aid/guide.