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I’m no Einstein

Posted October 23, 2012

“Bureaucracy is the death of all sound work.” – Albert Einstein

Apparently little has changed since Einstein expressed that sentiment. The Air Force Chief of Staff recently sent a memo recalling the challenges he faced as a member of the acquisition workforce.

“One of my biggest takeaways from my time there is how difficult it was to navigate the bureaucracy to deliver timely combat capability to the warfighter,” wrote Gen. Mark Welsh, who served as the capability director for Global Power Programs, SAF/AQP in 2003.  “But despite frequent delays and sometimes unanticipated obstacles, the acquisition professionals I met pushed on and found a way to prevail each and every day.  I can’t tell you how impressed I was with our Airmen, who through amazing innovation and sheer determination, found ways to succeed.”

Does that refreshingly honest assessment mesh with VADM David Dunaway’s focus area that calls for us to Increase Speed to the Fleet?  We have a NAWCAD Strategic Objective to “Reduce Acquisition Cycle Time and Total Ownership Cost.” Do we expect to find a magic key that will turn our rough-running minivan of bureaucratic malaise into a high performing NASCAR machine?

Finding that magic key is unlikely since one of our biggest problems is we are the bureaucracy!  As I mentioned a few weeks ago in this spot, in March 1941 an independent assessment of our predecessors in the Bureau of Aeronautics concluded the planning was competent, but the control and execution left much to be desired, including relatively little attention paid to efficient and rapid procurement and maintenance of aircraft. More than 71 years ago our predecessors were told the same thing we know now – acquisition takes too long.

When asked about his challenges in forcing agility into DoD, former Defense Secretary Robert Gates told a magazine interviewer, “I found that in every instance I had to go outside the bureaucracy and create something new -- create a task force that would report directly to me.” 

Suppose that Secretary Gates’ solution was correct.  Why did it work?  You may have a different opinion, but my answer is because we all like to exert our own control and none of us believe what we’re trying to do is unnecessary.  Right?  If what we were asking for was wasting time, it would be an indictment of our professional reputation.

It comes down to clocks and calendars.  Whatever we are asking for takes a certain number of hours or days.  Multiply by all of us across the bureaucracy and you get a 20-year acquisition program.  If we want to have a 7-year program instead, we need to cut out 13 years of “stuff.” That’s going to be hard, since a lot of ‘stuff’ is really important.  Maybe we can start with something all of us say we don’t like: meetings. 

So here is a challenge for everyone over the next month – cancel one, just one, meeting or presentation that you have control over. That’s all.  Cancel just one meeting between now and Thanksgiving. If half of us are able to cancel a one-hour meeting each, we may be 14,000 hours faster.  I’ve been doing this for a while now, in a way not unlike former Secretary Gates.  But instead of creating a group to report directly to me, I took myself out of the bureaucratic process by dropping the requirement for a pre-brief to me before most information goes up to my boss.  Sure, I’ve been uncomfortably surprised several times, but each hour I didn’t consume with a pre-brief got information through the process one hour sooner.  It takes practice to get comfortable, so maybe cancel another one in December.  See how you feel.  Then maybe two in January.  Get the idea?

I’m no Einstein, but I can look at a calendar. In my opinion if we each aren’t willing to be consumers of less time, we’re not going to reduce our own role in the bureaucratic process and we’ll be stuck in that old minivan.

– RM


6 Comments, Please review our Feedback Guidelines.


Al Kaniss said

Someone at the Washington Post must have read your blog, Admiral. There was a nice article in the Sunday, November 4th Post called "GET IT DONE - Routine, priorities and how to make them work" which essentially had the same message as your 'clocks and calendars' blog (inlcuding the point about time wasted in meetings). I think we all could do better in this area.


November 6, 2012 at 9:27:13 AM EST

Emily Harman said

We could also spend less time making PowerPoint slides. Do the fancy diagrams really help get the point across? What if it was the exception to show a PowerPoint chart during a briefing rather than the rule? Do the charts have to be in color? How much ink and paper ($$) are we wasting printiing out draft briefings? How much time are we wasting making the "perfect" briefing chart?

Email is another consumer of our time. I know I spend too much time on email and I'm going to cut back. Is there a more efficient/effective electronic collaboration tool NAVAIR employees could use? What if our email system rejected emails of a certain length and emails with huge attachments? What if we it restricted us to only being able to send a few emails a day... Could we function? I'll bet we could.

The bottom line is we MUST change. Many times we are our own worst enemy.


November 2, 2012 at 11:14:21 PM EDT

Melanie Chadwick said

Thank you for the response and encouragement Sir. I appreciate the opportunity this blog provides to all levels of the organization.


October 24, 2012 at 3:37:59 PM EDT

Al Kaniss said

Meetings in and of themselves are not automatically time wasters. Poorly run meetings are. The meetings that are most ripe for cancelling are those without an agenda (with a time alotted for each agenda item), a competent facilitator, action items recap and minutes.

Even if you don't have control over a meeting to cancel it, if you have no value at that meeting and you will get nothing out of, try just not going. Just read the meeting minutes (if there are any).


October 24, 2012 at 2:55:53 PM EDT

Commander said

Last week Melanie had a comment that I thought was worth repeating. Check out last week's blog too. This week, hats off to our folks that have caught on to the power of team collaboration. --RM

Melanie,

Thanks for the courage to speak up here. I don't consider you a troublemaker, or anything else negative. In fact this kind of discussion is why I wanted to start this blog in the first place - to cut through some of the layers of management. I absolutely agree with you that some of the best ideas out there are not going to come from the people sitting in offices with doors on them, but from the 'worker bees' who actually have hands-on knowledge of the problems. I also know from my own experience it isn't comfortable to keep speaking up when you feel like your ideas are being ignored. One thing you can do is talk to a mentor about the situation, what was going on, and what you were saying. The mentor may be able to give you some advice on 'how' you can bring things up in the future so they are 'heard' better. I know I've had those conversations, both with my mentors and with folks I'm a mentor for, and have seen results improve. That doesn't mean everyone is always going to agree with your opinion, but you should always know they consider it.

For all of our supervisors, team leads, and others who are given the opportunity to have team members like Melanie bring up ideas, I would like you to think about how you receive the ideas, and how you stay open to different points of view. If you close out the people who are working with and supporting you, you are not being as effective as you should be, and I am certain you are not bringing the best ideas available forward. And that means you are wasting people's time and effort. Melanie - thanks for your comments. Keep speaking up. --RM


October 24, 2012 at 2:46:23 PM EDT

Melanie Chadwick said

Sir, this is a great blog.

It seems to me that many meetings often waste valuable time and frequently appear to be teams just justifying what they’ve been doing for the weeks prior or weeks to come, which could be accomplished via another form of communiqué. And meetings are expensive! Add up the prep time, travel time to and from, and the labor of those folks attending the meeting and it will probably be pretty surprising.

What’s so exciting about this blog is that NACRA, NAWCAD 4.0H, has already been doing this! We’ve designed open seating areas and clustered working groups together so they will be able to collaborate throughout the day without having to call a meeting. At any given moment an engineer can turn to the BFM, Loggie, analyst, or PM to get help, opinions, feedback, or guidance – no meeting necessary, just great minds working together right from their own workspaces.

We’re located in B4010 if anyone is interested in coming by for a quick look. :)


October 24, 2012 at 9:49:33 AM EDT


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Rear Adm. Randy Mahr

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