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The Power of One Voice

Posted October 16, 2012

Mark DeRosa has had a decent major league baseball career.  He has a lifetime .270 average in 3,429 at-bats and world series ring.  Over a 15-year major league career, he has played for six teams and was a utility fielder with the Washington Nationals this season. He didn’t make the cut for the team’s playoff roster, so he wouldn’t get a chance to take the field, but he was in the clubhouse anyway last Thursday afternoon before Game 4 of the National League Division Series to support his teammates.

After winning the first game of the series, the Nats had lost games two and three, and were on the verge of elimination. It was then that he did something he had never done before.  He took the microphone of the clubhouse karaoke machine not to sing, but to inspire his teammates.  He told them it was time to live up to their ability and he used Theodore Roosevelt’s “Man in the Arena” speech to make his point.  Some players called it “epic”; another said it was “the stuff movies are made of.” Many said they were inspired and the record shows they won that game.

That was only a game and Mark DeRosa was only one voice. 

What we do isn’t a game.  NAWCAD delivers the weapon systems our country needs to defend our national interests.  To accomplish that, NAWCAD uses the foundations of ethical behavior, personal integrity and mutual trust. But, like the Nationals, we have challenges in our clubhouse.  Our team includes some who aren’t meeting expectations.  We need a few folks willing to be a voice of inspiration.  When a person lets loose an expletive laden rant at a co-worker without comment by the team, we have a problem.  If the team justifies the rant by saying, “That’s just the way he is.  He doesn’t mean anything by it,” we have a problem. 

One voice can speak up and call on the team to make the behavior unacceptable.  When a co-worker is ostracized from meetings based on gender, or subjected to comments about their looks, and these comments are condoned by those present, we have a problem. One voice can say we are all in the arena together and we won’t tolerate that attitude. One voice with epic impact, calling us to live up to our values, like Mark DeRosa did for his teammates.

Here’s another portion of that same Roosevelt speech:  “[I]n the long run, success or failure will be conditioned upon the way in which the average man, the average women, does his or her duty, first in the ordinary, every-day affairs of life, and next in those great occasional cries which call for heroic virtues. The average citizen must be a good citizen if our republics are to succeed.”

Speak up.

– RM


3 Comments, Please review our Feedback Guidelines.


Commander said

Melanie,

Thanks for the courage to speak up here. I don't consider you a troublemaker, or anything else negative. In fact this kind of discussion is why I wanted to start this blog in the first place - to cut through some of the layers of management. I absolutely agree with you that some of the best ideas out there are not going to come from the people sitting in offices with doors on them, but from the 'worker bees' who actually have hands-on knowledge of the problems. I also know from my own experience it isn't comfortable to keep speaking up when you feel like your ideas are being ignored. One thing you can do is talk to a mentor about the situation, what was going on, and what you were saying. The mentor may be able to give you some advice on 'how' you can bring things up in the future so they are 'heard' better. I know I've had those conversations, both with my mentors and with folks I'm a mentor for, and have seen results improve. That doesn't mean everyone is always going to agree with your opinion, but you should always know they consider it.

For all of our supervisors, team leads, and others who are given the opportunity to have team members like Melanie bring up ideas, I would like you to think about how you receive the ideas, and how you stay open to different points of view. If you close out the people who are working with and supporting you, you are not being as effective as you should be, and I am certain you are not bringing the best ideas available forward. And that means you are wasting people's time and effort.

Melanie - thanks for your comments. Keep speaking up.

--RM


October 24, 2012 at 2:29:00 PM EDT

Melanie Chadwick said

I’m a BFM working for NAWCAD 7.8. Within my competency I completely feel like my voice is heard. My suggestions or comments may not be implemented, but I feel like they are valued and given serious thought… I feel like I matter as an employee and a person. However, outside of the safety of NAWCAD 7.8, I feel like my voice doesn’t matter. I’ve been on tiger teams, task forces, and voiced my opinion time and time again only to be brushed off, passed over, told to talk to legal, it can’t be changed, it’s against NAVAIR policy or procedure, there’s no money, etc. Frankly Sir, I’m weary of being forced back into the box over and over. RDML Mahr, I want you to know that you may believe my voice can make a difference but there are so many layers of management with their own agendas and biases that I feel like my suggestions and opinions will never make an impact. Good suggestions don’t just come from engineers or supervisors; they come from worker bees too. I know there are others just like me, I’ve talked to them. They may not respond to this blog, but they are out there. I am not a troublemaker, an outlier, a sensationalist, a fanatic, or a dreamer (although I’m sure to be labeled one of these things after this blog response posts). I’m not an engineer, I’m not a supervisor or manager, but I’m fighting to be a leader, suggesting sensible change for the future, not accepting the status quo, and struggling for my voice to be heard and my suggestions to be considered.


October 24, 2012 at 9:23:29 AM EDT

Al Kaniss said

Undoubtedly, Mark DeRosa is a person that others know, like, trust and respect -- qualities which increase the power of one voice. We should always strive to behave in a way such that others will listen when we speak.


October 18, 2012 at 6:54:36 AM EDT


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